Last updated: May 2026

This Privacy Policy explains how PPL Tuition collects, uses and protects personal information when you visit https://ppltuition.co.uk, contact me, or request a tuition booking.

PPL Tuition provides private PPL(A) theory tuition, revision support and exam preparation.

Who We Are

PPL Tuition is operated by:

Raffaele Lenzi
Email: booking@ppltuition.co.uk
Telephone: +44 7780 246018
Website: https://ppltuition.co.uk

For the purposes of UK data protection law, PPL Tuition is responsible for the personal information collected through this website and related communications.

What Personal Information We Collect

When you contact PPL Tuition or request a booking, we may collect:

Name and surname
Email address
Telephone number
Booking details
Preferred tuition subject
Preferred session date and time
Messages or enquiries you send
Payment status or payment confirmation information
Information needed to arrange Microsoft Teams tuition sessions

We do not intentionally collect unnecessary personal information.

How We Collect Personal Information

We may collect personal information when you:

Use the booking form on the website
Send an email
Telephone or message PPL Tuition
Request information about tuition
Book or attend an online tuition session
Make a payment using a payment link or agreed payment method

Why We Use Your Personal Information

We use your personal information to:

Respond to enquiries
Review booking requests
Confirm or adjust tuition dates and times
Send booking confirmations and session information
Send payment links or payment instructions
Deliver online tuition using Microsoft Teams
Provide customer support
Keep basic booking and payment records
Comply with legal, tax, accounting or business obligations

Lawful Basis for Using Your Information

We use your personal information where it is necessary to provide tuition services or respond to your request.

This may include:

Contract: to arrange and provide tuition that you have requested
Legitimate interests: to manage bookings, communicate with students and operate the business
Legal obligation: to keep records where required by law, for example tax or accounting records
Consent: where consent is specifically requested, for example for certain optional communications

Booking System and Website Tools

PPL Tuition may use website tools and plugins, including Amelia, to collect and manage booking requests.

Information entered into the booking form may be used to contact you about your requested session and to manage the booking process.

Please ensure that the details you enter are accurate.

Payments

Payment may be arranged using a secure payment link or other agreed method.

PPL Tuition does not intentionally store full card details on this website.

Payment providers may process your payment information according to their own privacy and security terms.

Microsoft Teams and Online Tuition

Online tuition is normally delivered using Microsoft Teams unless otherwise agreed.

Your name, email address or contact details may be used to invite you to an online session.

Microsoft may process data according to its own privacy terms when you use Microsoft Teams.

Who We Share Your Information With

We do not sell your personal information.

We may share or process information using trusted service providers where necessary, such as:

Website hosting provider
Booking system provider
Email service provider
Payment provider
Microsoft Teams or online meeting provider
Accountant or professional adviser, if required
Legal or regulatory authorities, if required by law

Only information necessary for the relevant purpose will be used or shared.

How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary.

Booking and enquiry information may be kept for a reasonable period to manage tuition records, respond to follow-up questions, deal with disputes, and maintain business records.

Payment and accounting records may be kept for the period required by UK tax and accounting rules.

When information is no longer needed, it will be deleted or securely disposed of where reasonably possible.

Cookies and Website Analytics

This website may use cookies or similar technologies to make the website work properly, improve performance, support security, remember preferences or understand how visitors use the website.

Some cookies may be essential for the website to function.

Non-essential cookies, such as analytics or marketing cookies, should only be used where appropriate consent has been obtained.

You can usually control cookies through your browser settings.

How We Protect Your Information

Reasonable steps are taken to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no website, email system or online service can be guaranteed to be completely secure.

Your Data Protection Rights

Under UK data protection law, you may have rights including the right to:

Ask for a copy of your personal information
Ask for incorrect information to be corrected
Ask for information to be deleted in certain circumstances
Object to certain types of processing
Ask for processing to be restricted in certain circumstances
Withdraw consent where processing is based on consent
Complain about how your information is handled

To make a request, please contact:

booking@ppltuition.co.uk

Complaints

If you are unhappy with how your personal information is handled, please contact PPL Tuition first so the matter can be reviewed.

You also have the right to complain to the Information Commissioner’s Office, the UK data protection regulator.

Website: https://ico.org.uk

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time.

The latest version will be published on this website.

Contact

For privacy questions or data protection requests, please contact:

Email: booking@ppltuition.co.uk
Telephone: +44 7780 246018
Website: https://ppltuition.co.uk